Terms of service

1. SCOPE

The following terms and conditions apply to all orders via our online shop. Our online shop is aimed exclusively at consumers.

A consumer is any natural person who concludes a legal transaction for purposes that cannot primarily be attributed to their commercial or independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

 

2. CONTRACTUAL PARTNERS, CONCLUSION OF CONTRACT, POSSIBILITIES OF CORRECTION

The purchase contract is concluded with the VapoGroup GmbH. fragment="1">

The presentation of the products in the online shop does not represent a legally binding offer, but rather a non-binding online catalog. You can first place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the information provided for this in the ordering process and use the correction aids explained. By clicking the order button, you are making a binding offer for the goods contained in your shopping cart. Confirmation of receipt of your order will be sent by email immediately after you submit the order. We accept your offer within two days by submitting a declaration of acceptance in a separate email or, if necessary, the payment transaction is carried out by our service provider or the selected payment service provider. The time when the payment transaction is carried out depends on the payment method selected (see under “Payment”).  The alternative that is relevant to you depends on which of the listed events occurs first.

 

3. CONTRACT LANGUAGE, CONTRACT TEXT STORAGE

The language(s) available for concluding the contract: German

We save the contract text and send you the order data and our general terms and conditions in text form. For security reasons, the contract text is no longer accessible via the Internet.

 

4. DELIVERY TERMS

Shipping costs may apply in addition to the stated product prices. You can find out more about any shipping costs that may apply in the offers.

We only deliver by mail. Unfortunately, a self collection of the product is not possible.

We do not deliver to packing stations.

 

5. PAYMENT

The following payment methods are generally available to you in our shop:

Payment in advance
If you choose the advance payment method, we will give you our bank details in a separate email and deliver the goods after receipt of payment.

PayPal
To pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”), you must be registered with PayPal, identify yourself with your access data and confirm the payment instruction.
The payment transaction is carried out by PayPal immediately after placing the order. You will receive further information during the ordering process.

Amazon Pay
In order to receive the invoice amount via the payment service provider Amazon Payments Europe S.C.A. 38 avenue J.F. Kennedy, L-1855 Luxembourg (“Amazon”), you must be registered with Amazon, identify yourself with your access data and confirm the payment instruction. The payment transaction will be carried out within one banking day after placing the order. A banking day is any business day with the exception of Saturdays, federal public holidays and December 24th and 31st of each year. You will receive further information during the ordering process.

Shopify International Limited
Credit card payments, Address: Victoria Buildings, 2nd Floor 1-2 Haddington Road Dublin 4, D04 XN32, Ireland

 

6. RETENTION OF TITLE

The goods remain our property until full payment.

 

7. TRANSPORT DAMAGES

If goods are delivered with obvious transport damage, please report such errors to the delivery person as soon as possible and please contact us immediately. Failure to make a complaint or contact us has no consequences whatsoever for your legal claims and their enforcement, in particular your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance company.

  

8. WARRANTY AND GUARANTEES

8.1 Law on Defect Liability
The statutory liability law for defects applies.

8.2 Guarantees and Customer Service
Information about any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.

Customer service:Please contact us via email if you have any questions or matters regarding your order shop@vapowesp.com 

 


9. LIABILITY

We always have unlimited liability for claims due to damage caused by us, our legal representatives or vicarious agents

  • in the event of injury to life, body or health,
  • in the event of intentional or grossly negligent breach of duty,
  • in the case of guarantee promises, if agreed,
  • or as far as the scope of application of the Product Liability Act is opened.

In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on whose compliance the contractual partner can regularly rely, (cardinal obligations) due to slight negligence on the part of us, our legal representatives or vicarious agents, the liability is limited to the amount foreseeable at the time the contract was concluded Damage that typically has to be expected is limited.

Otherwise, claims for damages are excluded.


 

10. DISPUTE RESOLUTION

The European Commission provides a platform for online dispute resolution (OS), which you can find here . We are prepared to participate in an out-of-court arbitration procedure before a consumer arbitration board. The responsible body is the Federal Universal Arbitration Board at the Center for Arbitration eV, Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de .


11. YOUTH PROTECTION

If your order includes goods whose sale is subject to age restrictions, we use a reliable procedure including personal identity and age verification to ensure that the purchaser has reached the required minimum age. The delivery person only hands over the goods after the age has been verified and only to the customer personally.

 


12. CANCELLATION FORM

If you want to cancel the contract, please fill out this form and send it back.

VapoGroup GmbH
Lindpaintnerstrasse 88
70195 Stuttgart

E-mail: shop@vapowesp.com

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)


_______________________________________________________


_______________________________________________________


Ordered on (*) ____________ / received on (*) _________________


_______________________________________________________
Name of the consumer(s)


_______________________________________________________
Address of the consumer(s)


_______________________________________________________
Signature of the consumer(s) (only for paper notification)


_________________________
Datum


(*) Delete as appropriate

Terms and Conditions created with the Trusted Shops legal text generator in cooperation with FÖHLISCH Rechtsanwälte .